Privacy Policy

At Family Drive Harmony, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services for planning your family road trips in Germany.

Information We Collect

We collect information that you provide directly to us when you:

• Purchase a vignette for your family road trip
• Create an account on our website
• Subscribe to our newsletter
• Contact our customer support
• Participate in surveys or promotions

This information may include:

• Name and contact details
• Vehicle information
• Payment information
• Travel dates and preferences

How We Use Your Information

We use the collected information to:

• Process your vignette purchases and provide you with the necessary documentation
• Personalize your experience and offer tailored recommendations for family-friendly attractions in Germany
• Improve our services and develop new features to enhance your family road trip planning
• Send you important updates about your purchases, account, and changes to our terms or policies
• Respond to your inquiries and provide customer support

Data Protection

We implement a variety of security measures to maintain the safety of your personal information:

• All sensitive data is encrypted using industry-standard SSL technology
• We regularly update our systems to ensure the highest level of security
• Access to personal information is restricted to authorized personnel only

Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

Your Rights

As a user from Germany, you have certain rights under the General Data Protection Regulation (GDPR):

• The right to access your personal data
• The right to rectify inaccurate personal data
• The right to request the deletion of your personal data
• The right to restrict the processing of your personal data
• The right to data portability
• The right to object to the processing of your personal data

To exercise these rights, please contact us using the information provided below.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Family Drive Harmony GmbH
Autobahn-Allee 123
10115 Berlin, Germany
Email: datenschutz@familydriveharmony.de
Phone: +49 30 1234567

Last Updated: 15. Mai 2024